Before support sees your screen, check these four things
Verify who started the support session, distinguish viewing from remote control and prepare a clean workspace before connecting.
Read the guide← All guides
Accounts & trust — Page 3
Sign-ins, permissions and everyday privacy. Understand what your account allows before changing a setting.
50 guides · Page 3 / 3
Which devices are still signed in to your account?
Review recent Google Account sessions, understand duplicate entries and sign out of devices you no longer use.
Read the guideA website notification says your computer has a virus. Who sent it?
Identify the sender of a browser notification and block an unwanted site in Chrome without following its warning or installing a suggested cleaner.
Read the guideThe app is gone. Why is the subscription still renewing?
Find who bills your subscription, cancel renewal in the right account and check the confirmation before uninstalling the app.
Read the guideYou deleted the app. Can it still access your account?
Review connected apps, distinguish sign-in from data permissions and remove access you no longer need without losing a useful login.
Read the guideStill using Windows 10? Check the support, not just the update button
A working PC and a supported PC are different things. How to check your Windows edition, security coverage and next step in 2026.
Read the guideDoes that browser extension need access to every website?
A practical way to review extension permissions, narrow site access and remove tools you no longer use.
Read the guideBefore selling your phone, move the things that let you sign in
Photos are only part of a phone handover. Check account access, transfers and the manufacturer’s erase procedure before giving it away.
Read the guideRecovery codes are useful only if you can reach them
Where to keep account recovery codes, how they differ from passwords and what to check before losing access to your phone.
Read the guideAn email mask hides an address, not the whole account
Email aliases can help organise registrations and unwanted mail. They still depend on a working forwarding service and inbox.
Read the guideYour password export needs a short, careful journey
Moving passwords between managers can create a readable file. Plan where it goes, check the import and clean up unnecessary copies.
Read the guideA matching checksum is useful—but where did the checksum come from?
File hashes detect mismatches. Authenticating the published checksum answers a different question about the download’s origin.
Read the guidePasskeys are convenient. What happens if you lose your phone?
Before replacing a password, find out where your passkey lives and how you would sign in without your usual device.
Read the guideHTTPS protects the connection. Does it make a site trustworthy?
The browser can check a secure connection without vouching for every claim on the page.
Read the guide